Property Administrator (Bloemfontein)

SUMMARY:
Perform full administrative function in lease preparation and conclusion as well as effectively manage arrears and tenant queries.

POSITION INFO:

Key Performance Areas

Tenant Administration

• Load and update Tenant on the In-house PIMS system;
• Tenant Statements: Receipt allocations from Bank Statements
• Current expiries
• Interest generation
• Meter reading generation
• Manual billings/adjustments/recoveries
• Lease billings
• Debit Run
• Finalized statements to Tenants
• Debit Orders
• Reconciliations and resolution of queries
• Tenant Turnover
• Finalize vacated Tenant accounts and Deposit refunds

Lease Administration

• Obtain Credit Check and FICA where necessary
• Raise Lease input summary (LIS)
• Raise lease on the In-house PIMS system
• Update Lease Register
• Handle all leasing matters with the leasing department
• Annual Municipal and Rates increases

Arrear Administration

• Following up on outstanding payments
• Update the Arrears report
• Update and utilize company credit control service provider facilities (TPN)
• Prepare handover to Legal Credit Controller where applicable

Qualifications and Requirements

• Grade 12 (Matric), Relevant Diploma, Strong Proficiency in relevant computer packages (MS Office) and software package
• A minimum of 5 years’ experience in Property Administrator role and Financial accounting experience
• Customer Service experience
• Background in Property Leasing
• Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA)

Critical Competencies

• Very strong communication skills
• Innovative thinking and ability to follow process
• Dynamic and enthusiastic
• The ability to interact professionally with tenants
• Competent time management skills
• Professional attitude and capability and personal initiative
• Be deadline driven
• Excellent attention to detail and numerate accuracy
• Experience in Body Corporate and Sectional Title administration will be advantageous
• Excellent communication and interpersonal skills on all levels.
• Strong negotiations skills.
• Dynamic and enthusiastic
• The ability to interact professionally with tenants
• Competent time management skills
• Professional attitude and capability and personal initiative
• organisation and project management skills.
• Flexibility to work outside of office hours for centre events, activations or weekends
• Transparent honesty.
• Reliability.
• Positive Attitude and highly motivated
• Lead by example.
• Assertive and effective communication.
• Sensitive to client and staff requirements and problems.
• Ability to create a professional office environment
• Organization and planning skills.
• Demonstrate strong moral values, empathy, passion, career aspirations, and positive living