Property Adminstrator

SUMMARY:
Our client, a leading student accommodation property management company, is seeking a Residence Property Administrator to join their team in Doornfontein, Johannesburg. This role is ideal for a detail-oriented, proactive individual with a background in property administration and a passion for supporting students.

POSITION INFO:

Key Responsibilities

• Monitor and manage applications via the website, support email, and WhatsApp.
• Verify student lists from universities and identify defunded students.
• Ensure all lease details, amendments, and student changes are captured accurately.

• Vet documents on the Rise Website and conduct credit checks.
• Update and maintain student lease details on Rise and PIMS systems.
• Report on occupancy levels, vacancies, and assist with achieving occupancy targets.

• Generate lease billings monthly and ensure statements are accurate and on time.
• Process debit runs, post batches in PIMS & Great Plains, and monitor payment allocations.
• Reconcile accounts and assist with arrears management.

• Monitor rental payments and follow up on arrears.
• Issue letters of demand and draft Acknowledgement of Debt (AOD) agreements.
• Facilitate handover of defaulting accounts when required.

• Assist the Property Manager with monthly reporting.
• Manage account closures, refunds, and exit recoveries.
• Provide professional support to students and ensure queries are resolved promptly.

Skills & Competencies

• Strong reconciliation and numeracy skills.
• Proficiency in relevant property management and financial systems (PIMS, Great Plains).
• Excellent attention to detail, deadline-driven, and able to follow processes.
• Strong communication and relationship-building skills with the ability to relate to students.
• Confident in arrears follow-up and influencing payment compliance.
• Ability to manage time effectively and work under pressure.

Qualifications & Experience

• Matric (essential).
• National Diploma in Property Management/Finance/Related field (advantageous).
• Minimum of 2–3 years’ experience in Property Management.
• Experience in Student Accommodation will be an advantage.