Property Manager / Residence Manager - Student Accomodation

SUMMARY:

POSITION INFO:

• Key Responsibilities

• Oversee day‑to‑day building operations
• Manage tenant queries, complaints, and conflict resolution
• Maintain operational standards and site discipline
• Drive rent collections and reduce arrears
• Monitor arrears reports and outstanding balances
• Engage tenants directly regarding non‑payment and payment plans
• Liaise with finance to ensure accurate allocations and reporting
• Coordinate maintenance, repairs, and facilities services
• Manage on‑site staff and service providers
• Ensure compliance with health, safety, and operational standards
• Compile daily, weekly, and monthly operational and collections reports
• Analyse data using Microsoft Excel
• Maintain accurate records and reporting discipline

• Diploma or Degree in Property Management, Facilities Management, or related field, or relevant industry experience
• 3–5 years’ experience in building or residential property management
• Exposure to student accommodation or high‑density residential environments (preferred)
• Proven experience in rent collection and arrears management
• Strong Excel and reporting skills (non‑negotiable)
• Good communication, problem‑solving, and organisational skills
• Willingness to work flexible hours when required
• Ability to live on site (accommodation negotiable)
• Able to work independently with minimal supervision