Property Service Manager

SUMMARY:
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POSITION INFO:

PURPOSE OF JOB
Maintenance management of building services, all mechanical, electrical, structural, and civil aspects of
each asset within the official investment strategy of each asset and the financial reporting thereof including
but not limited to budgeting.

• Building Management
• Conducting Annual and Bi-Annual Building Audits to ensure pro-
  active maintenance and planning 5-years’ expense forecasts and implementing.
  Compile and complete budgets regarding general expense
  provisions for all operational issues i.e. service contracts, electrical,
  plumbing, consumables, extra ordinary expenses, and capital
  expenses
  To do Annual and Bi-Annual tenders of service contracts to ensure
  the company receives the best possible price and the highest
  service.
  Investigate new products and technology in the market as to
  improve on quality and reducing existing expenses.
  To conduct regular building inspections and to train on site staff to
  maintain the property to agreed standards.
  To inspect all work authorized prior and after completing and
  
  in progress until completion.
  Ensure that new tenant installations are completed within the time
  frame provided as and when required or where the Tenant
  Installation department is not responsible for such installation.
  To meet with tenants and resolve complaints as required.
  To manage onsite building staff
• To carry out adhoc tasks as and when required
  approve invoices for payment to contractors.
  Compile specifications for work to be placed on tender or quotation
  and recommend contractors to be used and projects manage work
• Financial and Administration
• To ensure that major expenses are affected as per budgeted date to avoid
  variances and to keep working budgets up to date.
  General correspondence to keep Centre Management, Property
  Managers, Building Staff and Tenants informed of work to be affected.
  To do regular building inspections as to ensure that contracted services
  and work are affected as per service agreement.
  Provide Asset Managers, senior Property, Regional and Asset managers
  with related reports when required.
  Compile visual and cost accurate reports or quotations to Asset Manager
  and Property Management for major expenses to be motivated and
  approved.
  Attend monthly Portfolio meetings with Regional Manager and Asset
  Managers as to report on variations, outstanding and uncompleted work,
  work in progress and general items.
  Assist and/or guide Centre Management or Property Management and
  Building Staff with day-to-day maintenance related problems experience at
  the properties.
  To do regular stock control of goods, material, consumables on the
  property.
  To comply with the Company Procurement Policy and other policies.
  To execute performance appraisals as and when required per Eris policy.
  To manage and maintain services contract audits on an annual basis or as
  required or requested.
  To compile expense schedules, ops cost schedules, and national rates.
  To ensure that office and building staff shortfalls with regards to training,
  performance and quality of work is continuously noted and discussed with
  management.
  Income statement and variance reporting
• SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION
• Very strong communication and administrative skills.
  Innovative thinking and ability to follow process.
  Dynamic and enthusiastic
  The ability to interact professionally with tenants and landlord.
  Competent time management skills
  Professional attitude and capability and personal initiative
  Be deadline driven.
• Human Capital
• Transparent honesty.
  Reliability.
  Positive Attitude and highly motivated
  Lead by example.
  Assertive and effective communication.
  Ability to create a professional office environment
  Organization and planning skills.
  Demonstrate strong moral values, empathy, passion, career aspirations, and positive living
• QUALIFICATIONS AND EXPERIENCE
• Qualifications
• Grade 12 (Matric), Relevant Diploma or degree related to Services,
  Operations and/or Facilities Management and infrastructure
  management.
  Technical Qualification will be advantageous.
• Experience/Skills
• Minimum of 7 - 10 years’ experience in Property Services/Facilities
  Management or Operations
  Understanding of maintenance planning and scheduling
  The role requires travelling (in some cases across regions)
  Strong Proficiency in relevant computer packages (MS Office) and
  software packages
  Excellent attention to detail in respect of motivations, numeracy and
  administrative accuracy