Psychometric Assessments Lead I Talent Solutions

We are recruiting a Psychometric Assessments Lead I Talent Solutions  to lead the professional Psychometric Assessments team to deliver fit-for-purpose solutions.

Maintain high customer service standards, value and quality of work, as well as acting as an expert advisor to the Assessments sales team and clients, with the ultimate goal of growing the Assessment business, having an ethically sound offering and positioning MIE as a partner of choice on human capital related solutions.

Qualification Required:

• Post-graduate qualification in Industrial Psychology / Psychometry
• Registered Psychometrist / Psychologist with the HPCSA

Preferred Qualification:

• Accreditation on a wide range of assessment tools with be beneficial 
• Demonstratable knowledge of the HR life cycle and processes 
• Experience in quality assurance
• Advanced Computer Literacy

Experience Required:

• Extensive experience in psychometric assessments, preferable in a consulting environment and at senior levels
• Experience in providing leadership and guidance to a team of psychometrists / industrial psychologists

Duties/Responsibililities:

• To lead the professional Psychometric team to deliver fit-for-purpose solutions and maintain high customer service standards and value
• To work closely with the Assessment sales team to ensure that value is added to clients and solutions are delivered in line with the clientâ??s needs and ethical practice
• To conduct the administration, scoring, interpretation, report writing and provision of feedback on assessments to ensure that high quality information is provided to clients and candidates within the agreed turn-around times
• To contribute towards improving the efficiency of assessment processes and systems to ensure optimal and efficient performance
• To manage the workload and resources of the professional assessment team to ensure that work is delivered in a cost-effective manner, while still meeting service level and quality agreements
• To facilitate assessments for executive level candidates and provide feedback on senior level assessments
• To co-ordinate and deliver strategic projects
• To liaison with internal and external stakeholders to ensure healthy working relationships and appropriate delivery
• To coach and provide training and guidance to team in order to maintain high customer service standards and value
• To monitor employee and team performance on a monthly basis against set targets and expectations
• To ensure new employees in Psychometric team receive necessary training
• To submit monthly feedback/progress report to management
• To ensure compliance with all legislative and regulatory requirements and align processes with best practice
• To contribute towards solution design and the roll-out of new solutions at clients, which may involve the actual delivery of solutions
• To perform quality assurance on all reports, information and data before in it shared with candidates and clients

To perform other duties as may be reasonably assigned from time to time

• A results-driven and committed individual
• Strong verbal and written communication skills, with the ability to do high-level feedbacks and presentations
• Interpersonal and relationships management skills with professionals across all levels
• Professional and presentable
• Ability to meet deadlines and work under pressure
• Facilitation and coaching skills
• Business acumen
• Problem Solving
• Attention to detail and quality orientation
• Assertiveness