Quality & Assurance Manager

SUMMARY:
The Quality Assurance (QA) Manager will lead food safety and quality in the business operation by overseeing the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organisations products and/or development processes.

POSITION INFO:
Focus Areas:
Primary Responsibilities:

• Implement and develop a robust quality program and drive the adoption of quality standards, practices, toolsets and processes across all areas of the business 
• To provide technical expertise to the team and help ensure the appropriate testing techniques are used to find defects early in the test cycle.
• Analyse product specifications and ensure the highest level of adherance 

• Design, Implement and maintain Food Safety Management System to conform to FS22000 FSMS & GFSI. 
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
• Coordinates product testing processes in line with quality assurance
• Responsible for Internal Auditing against the Systems in place.
• Identifies and analyses issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Establish and maintain controls and documentation procedures
• Reviews client, customer, and user feedback.
• Give suggestions on change and improvement to make and how to implement them
• Monitor performance by gathering relevant data, as well as produce statistical reports for management to review.
• Maintains compliance with regulations, guidelines, and policies.
• Execute Training schedule. 
• Performs other duties as assigned.

• Design, Implement and maintain Health and safety system to conform to OHS Act. 
• Advocate basic Occupational Hygiene, Safety and Sanitation. 
• Respond to any safety complaints and concerns raised by employees
• Coordinate and deal with health and safety committees, department of labor, government bodies and regulating agencies
• Report all critical emergencies, accidents, staff complaints to the management, and investigate such cause
• Manage and take responsibility for first aid procedures,IODs and other emergency procedures such as a fire drills; including employee first aid training.

• Support and entrench the company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Inspire and motivate the broader SHP  team (not just your direct reports) to deliver on goals and maximize individual  and the overall company performance
• Provide oversight and direction to your team 
• Recruit, development and performance management of your direct reports

• Degree or Diploma in Food Science, Biotechnology or Microbiology
• Minimum of 5 Years’  experience in production/Food environment. of which were overseeing a quality team.
• Willingness to travel to African Countries
• Experience in managing employees and overseeing a quality team.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

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