Quality Assurance Manager

SUMMARY:
Our client, a Proudly South African concern for over 120 years, have established themselves as the Continent’s leading manufacturer.  Reporting to the IMS Manager, you will:

1. Develop, implement and maintain the company's Quality Management System (QMS);
2. Evaluate the adequacy and effectiveness of, and report on, internal and supplier policies, processes, procedures and standards in meeting customer, regulatory/legal and ISO 9001 requirements;
3. Lead and direct the Quality Assurance team, while working in conjunction with other departments to deliver on the company's quality promise.

POSITION INFO:
The Person:

• Degree in Engineering or related field (4 year degree).
• Quality Management / Quality Assurance Management.
• Quality body: Certification by industry recognised professional organisations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced quality planning APQP, SPC, TQM).
• ISO: ISO 9000: 2015 / ISO 9001: 2015 / ISO 3951 Certificate/s would be an added advantage.
• Minimum 5 years’ experience in Quality Assurance Management.
• Min 3 years in a Quality Managerial role in the Manufacturing industry.

• Maintain the QMS in accordance with ISO 9001:2015. Review and implement changes to ensure quality assurance programs remain effective.
• Develop, implement and maintain a supplier management process.
• Develop an internal audit plan as per ISO 9001:2015 requirements and oversee the implementation of the end to end internal audit process through managing the Audit team.
• Manage external ISO audit process and interaction with certification bodies.
• Manage non-conformance processing with good record keeping and tracking systems, including root cause and corrective actions.
• Develop, implement and review customer, supplier and user surveys and feedback.
• Oversee any raw material and product recall processes and ensure the integrity thereof.
• Drive quality at source through educating business on integration of quality into business processes and the provision of suitable quality related training.
• Ensure that all legal requirements are covered by the QMS.
• Compile management information reports monthly and quarterly.
• Lead periodic management review meetings with various process owners and Management team.
• Oversee the maintenance of the company document management system.
• Formulate and maintain policy and procedures for the quality program including quality assurance and quality systems in line with ISO standards.
• Drive Cost of Quality metrics measures and attainment – both cost of conformance and cost of non-conformance.
• Compile and manage departmental budget and Capex projects.

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