Quality Assurance Supervisor / Manager - Flexible Packaging (Food and Beverage) - Cape Town

SUMMARY:
A well-known and established flexible packaging manufacturing company providing packaging for the food and beverage industry requires the above to manage and drive all QA activities, ensuring that all products meet defined quality, safety, and regulatory standards. This role oversees the daily operations of the QA function, including laboratory activities, process compliance, and inspection teams, while driving continuous improvement and maintaining alignment with customer and industry requirements.

POSITION INFO:
Minimum requirements for the role:

• Tertiary qualification in Quality or Food Technology or Industrial Engineering, or related qualification is preferred.
• Previous experience having worked within a QA environment, with supervisory or leadership experience is essential.
• Previous experience having worked within flexible packaging providing packaging for the food and beverage markets is preferred.
• The successful candidate must have strong leadership and team management skills.
• Must have a solid understanding of BRCGS, ISO, and quality systems, with proven problem-solving and root cause analysis capability.
• Must have strong planning, organisation, and decision-making ability and must be compliant with QMS and BRCGS or related standards.

• Managing and driving all QA activities related to the implementation, maintenance and running of BRCGS for the company’s packaging food safety system as well as planning and scheduling all internal audits for the company.
• Assisting and acting as a 2IC to the National QA Manager.
• Managing daily QA operations, including laboratory testing and inspection activities.
• Ensuring compliance with Quality Management Systems (QMS), BRCGS, and regulatory standards.
• Conducting process audits, factory inspections, and layered audits.
• Managing non-conformances, including root cause analysis and corrective actions.
• Overseeing product testing, specifications, and Certificates of Analysis (COAs).
• Monitoring and controlling quarantined stock and quality-related KPIs.
• Supporting new product development with technical QA input.
• Leading, coaching, and developing the QA team to achieve performance targets.
• Handling customer complaints and providing timely, accurate feedback.
• Conducting internal audits and supporting external audits and certifications and assisting in supplier audits and new raw material approvals.
• Ensuring compliance with the Quality Management System (QMS) through routine process verification, layered audits, and factory inspections
• Identifying, reporting, and following up on non-conformances, ensuring corrective actions are implemented effectively
• Providing technical QA support for new product development and trials
• Supporting continuous improvement initiatives and cross-functional projects.