Quality Assurance Technician

Manages the pest control process, by:

• Investigating Pest Control Reports and verifying concerns.
• Liaising with the Pest Control Service Providers to address Pest Control Issues.
• Dealing with Service Providers on site and assisting with on site visit.
• Ensuring that recommendations from the service provider are actioned.
• Ensuring close out documentation is completed and filed on record for audit as well as providing feedback to the QA Manager.
• Monitoring and updating service records for Providers i.e new technician registration certificates and monthly service reports.
• Raising a non-conformance on the database to address negative findings raised in monthly reports and circulating to affected parties for action.

Maintains the Quality and Food Safety Systems, by:

• Knowledge of FSSC 22 000 food safety system

• Updating and formulating policy and procedure documentation as well as checklists to ensure compliance to required standards and regulations.
• Completing monthly internal audits to monitor compliance across the business.
• Monthly micro analysis of raw materials, finished good and environmental factors and raising findings on the non-conformance database to address issues by determining route cause analysis and necessary corrective action.
• Training employees on Quality and Food Safety requirements.
• Review temperature trends to the QA Manager.
• Checking on verification documents completed by designated employees.
• Investigating customer complaints.
• Completing cleaning verifications.

Finance

• Raise requisitions and generate a PO
• Ensure that all consumables and chemicals needed are ordered
• Manage relationship with our service providers

Leading a team, by:

• Developing and up skilling others.

EDUCATION:

Grade 12 (or equivalent)

National Certificate (or equivalent)

Diploma (Food Technology/Food Science

Degree ( Food science ,Biotechnology,)( advantage)

Job Specific Training/Certification

FMCG Experience

Previous experience in similar position

Working knowledge of a production environment

Speak & understand English

Read & Write English

Numeracy

Communication Skills

Computer Literate

Conflict Resolution & Negotiation

Self-Motivated

Personal Hygiene & presentability