Quality Control (QC) Reporting Specialist (CH966)

SUMMARY:
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POSITION INFO:

Our client, a Logistics Solutions Company, is looking for Quality Control Reporting specialist

The role of the QC Reporting Specialist:

• To develop and implement quality control procedures of solutions output and ensuring that the output meets required quality standards at every stage of the project.
• The role entails continuously monitoring and seeking ways to improve on existing quality measures and build a knowledge repository for solutions quality management.
• Review solution documentation to enhance quality and professionalism.
• Must be experienced in quality management methodologies, principles, and related tools with an understanding of the supply chain solution development environment.
• Prepare, analyse, and distribute various reports within the SCA team and other stakeholders (internal / external). It entails collaborations with the solutions team and key stakeholders to ascertain information needs that will be interpreted and effectively communicated in report formats.
• Create standard report templates for various reports and / or specified platforms, which adhere to established quality standards.

Qualifications, skills, and experience required

• Bachelor’s degree in business administration, BCom Marketing, BCom Logistics or BCom Supply Chain Management [NQF level 7 or higher] would be an added advantage.

Skills and Experience

• 5+ years' relevant work experience.
• Strong knowledge and understanding of quality management methodologies.
• Data analysis proficiency. Ability to analyse data, identify trends, draw meaningful insights, and present findings.
• Attention to detail.
• Reporting and visualisation skills.
• Thorough understanding of capabilities offered by the client
• Basic understanding of supply chain concepts and familiarity with relevant industries’ supply chain dynamics.
• Exceptional written and verbal communication, with the ability to both internal and external
• Self-motivated and able to work independently and proactively, with a sense of ownership and accountability for professionally laid-out project outputs.
• Ability to collaborate and work with cross-functional teams.
• Proficient in MS Office suite (Excel, Word, PowerPoint)
• Basic financial management acumen.
• Assist with general admin and research tasks (trends, thought leadership etc.)

Key performance areas

• Document and maintain knowledge repository of quality management documentation and templates (ensure alignment with DPW’s quality standards).
• Solution governance, i.e. NDA adherence, data storage, backups.
• Create corrective action plans to address quality issues and non-
• Assist with arranging events i.e. workshops or seminars internally or with clients.
• Assist with writing, editing, and formatting external communications e.g. case studies.
• Design, create and keep up to date all reporting templates for the business unit.
• Ensure the accuracy and quality of report outputs.
• Status reporting (past, current and future) solutions projects.
• Assist with pipeline management (e.g. MDS system & process).

Personal attributes:

• Business acumen: align to team’s objectives to identify and implement supporting processes.
• Improvement orientation: Stay abreast with best practices in quality management and reporting mechanisms.
• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and inclusiveness of people and ideas.
• Clarity of communication: Ability to customise messages to different audiences and effectively ensure clarity and understanding by stakeholders.
• Be a team player, live and protect the team culture.

Nature of position

• Permanent
• Willing to work extended hours

General:

• Our client is committed to Transformation, which encompasses Employment Equity, Diversity and Inclusion when recruiting internally and externally. It is company policy to promote from within wherever possible.
• Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
• Please include your current salary and salary expectations.

NB! This job is now closed. You can apply for other jobs by uploading your CV.