Quality Manager

SUMMARY:
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POSITION INFO:

Minimum Requirements / Experience:

• Grade 12 essential. Bachelor’s degree in food science, Dairy Science, Microbiology, or a related field as a minimum requirement. Postgraduate qualification advantageous.
• In the absence of qualifications, relevant experience will be considered.
• 3 - 5 years working experience in quality related role, at supervisory/leadership level, preferably in a food manufacturing industry.

Other requirements:

• Sound knowledge and experience working with QMS, including FSSC and GMP.
• Strong knowledge of food safety regulations, quality control standards, and HACCP principles.
• Excellent leadership, self-management and team management skills.
• Analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Computer literate with Intermediate Excel.

Responsibilities:

• Develop, implement, and maintain quality control systems and procedures.
• Ensure the company complies with all relevant food safety and quality regulations, such as GMP, FFSC, HACCP, and any other applicable standards.
• Conduct internal and external audits, address non-conformities, implement corrective and preventive actions.
• Identify opportunities for improvement and work on enhancing product quality and operational efficiency.
• Train employees on quality control procedures, safety measures, and good manufacturing practices.
• Develop and implement procedures for handling product quality issues, recalls, and customer complaints. Investigate root causes and implement corrective actions