SUMMARY:
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POSITION INFO:
Role: Production Quality Manager
Location: East London, Eastern Cape
Note: Open to ALL
Job Overview:
Our client, a well-established automotive component manufacturer, is seeking an experienced Production Quality Manager with deep technical expertise and a solid track record in quality leadership.
This position is not just about maintaining systems – it’s about instilling a mindset of quality throughout the production floor and wider business. The successful candidate will be responsible for driving compliance with global standards, leading audits, and embedding a culture of continuous improvement.
We’re looking for a proactive, assertive leader who can build and guide a high-performing team. Your ability to promote accountability, ensure cross-functional alignment, and achieve consistent, measurable quality improvements will be critical to success.
Key Responsibilities:
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Oversee and ensure the ongoing implementation of IATF 16949 and ISO 9001 quality management systems
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Lead root cause investigations, corrective actions, and improvement projects to prevent recurrence of quality issues
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Manage internal and external audit programs and ensure full audit readiness
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Drive quality training and continuous improvement initiatives across departments
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Analyse internal quality metrics and initiate appropriate corrective or preventative actions
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Monitor customer-specific quality requirements and act immediately on safety or non-conformance risks
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Manage product approval processes for new parts and changes, working closely with customers
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Handle customer complaints professionally, including conducting on-site investigations if required
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Ensure supplier quality meets company and industry standards through performance tracking and audits
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Facilitate internal audits and support supplier audit processes in collaboration with stakeholders
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Prepare for and actively participate in both customer and third-party certification audits
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Develop inspection and testing protocols and ensure consistent application
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Lead, mentor, and evaluate quality team members to ensure capability and performance
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Deliver training on quality systems, KPIs, and tools across business units
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Track and report on internal and customer-related quality KPIs
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Manage departmental budgets and monitor cost efficiencies
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Coordinate management review meetings and contribute to setting quality objectives
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Ensure all activities comply with relevant health, safety, and environmental standards
Requirements:
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Degree in Quality, Engineering, or a related technical field (or equivalent experience)
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Minimum 5 years in a Quality Management role within the automotive or manufacturing environment
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Solid understanding of IATF 16949, ISO 9001, FMEA, SPC, and control plans
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Strong leadership presence with excellent interpersonal and stakeholder management skills
