Quotation Clerk

SUMMARY:
Utilise your relevant experience in the Forklift/Material Handling industry to assist the Rental team

POSITION INFO:

• Completed Grade 12, coupled with 3 years relevant working experience in the Forklift/Material Handling Equipment industry
• Must have technical knowledge of Forklifts in order to identify faults/damages
• Valid Forklift Licence will be a definite advantage
• Valid Code 08 (EB) Drivers Licence
• Strong Excel skills and experience on Kerridge

Duties :

• Analyse client''''s technical requirements and prepare comprehensive quotations
• Compiling quotations and submitting to the customer within 24 hours
• Daily, weekly & monthly follow up on submitted quotes to increase quotes conversion
• Communicate and negotiate with suppliers for best purchasing pricing
• Liaise with Finance and Operations teams to validate and finalize quotes
• Resolve customer inquiries related to quotations
• Pre-delivery & post collection inspections using the ATG system and emailing to customer within 12 working hours
• Work hand-in hand with Stock Controller. Also assist in Stock Controllers absentia
• Occasionally assist with off-site inspections and or excess hours
• Providing scheduled (monthly, weekly and daily – WIP) and ad-hoc reports as might be requested
• Compile weekly Quote report – open WIPS
• Visit customers to acquire purchase orders
• Support the team to achieve predetermined targets
• Follow-up on successful execution of purchase orders to complete repairs
• General administrative duties
• Foster and maintain dedication to service excellence, ensure timeous feedback / communication to customers, internal & external
• Processing of invoices, creating order numbers, updating of records on Kerridge system (ensuring that jobs are opened and closed as per company standards, accurate and timeous processing of invoices, generating order numbers for both internal and external customers, accurate and timeous processing of Technician