RB 393114 - Technical Manager: Sales and Service Support (Solar) – Johannesburg

SUMMARY:
Technical Manager: Sales and Service Support (Solar) – Johannesburg

POSITION INFO:

Employer Description

Our client is a solar energy equipment supplier of solar panels, inverters, mounting and ancillaries applicable to grid-tie, grid back-up and off-grid applications.

Job Description

Reporting to the COO, You will be responsible for:

• Ensuring the business provides efficient and effective telephonic support, advise and services to customers
• Achieve technical excellence and in-turn minimize potential costs to the business.
• Manage and develop the technical team and drive sales and service support actions, through strategic and tactical interventions.
• Manage a team of 10 pre-sales technical advisors, 7 post-sales hardware engineers and 5 returns manager and administrators
• The role further supports the sales departments across Residential Storage, Commercial and Industrial and Off-Grid applications that heavily rely on the technical department to help close deals or complete order evaluations for technical accuracy.

Qualifications

• Degree / Diploma in Electrical/Electronic/Renewable Energy

Skills

• Minimum 3 years’ experience in managing technical teams of 10+ with direct reporting lines
• Proven track record of successfully Managing projects.
• Experience in managing teams remotely within multiple regions is preferred.
• In-depth knowledge of Solar Panels, Inverters, Battery storage.
• Project Management skills
• Experience of dealing with internal and external stakeholders.

Salary / Package

R720,000 - R960,000 CTC per annum

Benefits

• Retirement Fund

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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