RECEPTIONIST (TEMP)

SUMMARY:
Serves visitors by greeting, welcoming, and directing them appropriately.

POSITION INFO:

Temporary position from 16 April to 15 September.

Your National Senior Certificate (Grade 12 / Matric) NQF 4, Excellent knowledge of English and Afrikaans (speak, write, read, understand),

Experience:

• Receptionist, administrative, and front office role;
• Customer service and telephone etiquette;

Language Requirements:

• Verbal and written communication, in English and Afrikaans, at all levels.

will help you to:

Reception and boardrooms:

• Facilitates the smooth running of the reception
• Efficient operation of the switchboard
• Switching modes, answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously
• Manage and update the boardroom calendar
• Greet visitors and staff
• Maintain overall appearance of reception and all boardrooms in line with the company’s mission and vision
• Ensure equipment in the reception area and all boardrooms are functioning.
• Ensure boardrooms are neat and usable at all times.
• Attending to the setting up of the office at start of business and shut down at close of business

People:

• Communicate with a variety of individuals on all levels. Work effectively in a team and as an individual.
• Co-ordinate with the office cleaners in order to prepare the boardrooms for meetings
• Monitor the day-to-day activities of the reception staff and office cleaners.
• Dealing with correspondence, complaints and queries
• Encourage a healthy and productive work environment

Operational Support:

• Arranging food and beverages within budget for presentations, meetings and events, as required.
• Monitor stock and order office supplies (beverages and cleaning material)
• Ensure that the extension list for Office staff is continuously updated by liaising with the respective stakeholders Arranging couriers