SUMMARY:
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POSITION INFO:
REF# 76831 Snr Analyst Implementation & Customer Applications (Air, Sea & Freight Forwarding), Kempton Park, RNeg + Ben
- Com in Informatics / Supply (Advantage)
- 4 – 7 years’ Systems and Process experience in a Freight Forwarding
- Cargowise/ Industry TMS
- Microsoft Dynamics/ CRM software
- Purchase Order Management Systems/ Customer Visibility platforms
- Power BI
- Senior Systems and Processes
- Understanding of EDI
- API technologies and disciplines
- Sales support of Customer Applications
- Purchase Order Management,
- Customer Visibility and online bookings,
- Connectivity Solutions and Advanced customer reporting,.
- Maintenance and enhancements of Customer Applications (Super user)
- Project Management on strategic Implementation projects nationally
- Robotics, Innovation, and other teams on solutions.
- Lead and coordinate assigned strategic customer implementations within Division or Cross-divisional projects
- Co-ordinate and project manage customer EDI/ API integrations
- Assist in creation, formulating and presenting of Training Material on a National Level as it applies to Implementation, EDI, specialized reporting & Order Management best practice
- Operational/ Supervisory Operations, Account Management
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