Rates Administrator

SUMMARY:
A World-Class Travel Agency is looking for a RATES ADMINISTRATOR.

POSITION INFO:
Candidate Requirements:

• Grade 12 and a Tourism Degree
• 5+ years experience on a tour operating system
• Must be computer literate
• Proficient in Tourplan and/or Travelyst
• WETU knowledge would be an advantage
• Loading all supplier rates into Tourplan and/or Travelyst and ensuring they are accurate
• Loading of all supplier policies including room configurations, child policies, rates rules, etc., and that it`s maintained
• Ensuring all supplier payment policies are loaded into the reservation system and updated continually
• Loading of all supplier specials into the reservation system so that the consultants are able to quote on the best applicable pricing
• Updating of any supplier changes that may happen
• Responsible for the system integrations such as WETU, Safari Portal, and any other integrations that may be introduced
• Setting up and uploading all documentation generated via the reservation system such as invoices, itineraries, vouchers, etc
• Assisting product and sales team with any rate queries or discrepancies.
• Ensuring all content related to the reservation system is accurate and up to date.
• Assisting with all support queries with relevant reservation systems such as Tourplan, WETU, etc.
• Assisting with any ad-hoc duties required by product, technical, and sales teams
• Loading and maintaining all correct markups across all suppliers.
• Ensuring preferred suppliers are loaded and tagged as preferred suppliers with the applicable markups
• Ensuring all master suppliers are correct and updated if/when required
• Ensuring all VAT policies are correctly loaded per supplier
• Responsible for onboarding new consultants onto the reservation system and assisting with training.
• Excellent written and verbal communication skills
• Superior interpersonal skills and a high level of emotional intelligence
• Remain calm and professional under pressure
• Strong admin and organization skills
• Capable of self-management and self-actualization
• Highly flexible with the ability to work in a fast-paced and dynamic environment
• Diligent and a high degree of perseverance
• Excellent problem-solving skills
• Enthusiastic, energetic, and motivated

NB! This job is now closed. You can apply for other jobs by uploading your CV.