Reception & Office Support

SUMMARY:
Our client, a well-established company within the property industry, is seeking a professional, organised, and proactive Receptionist & Office Support Administrator to join their team. This role is ideally suited to a recent matriculant or entry-level / junior candidate who thrives in a busy office environment and enjoys providing exceptional front-line customer service while ensuring the smooth day-to-day running of the office.

The successful candidate will be responsible for reception duties, office administration, new employee onboarding support, and general office coordination.

POSITION INFO:
Key Responsibilities Reception & Front Office Welcome and assist walk-in clients in a professional manner. Manage the company switchboard and screen incoming calls. Manage the general office email inbox. Open the office daily and ensure lights and office music are switched on. Close the office at the end of the day by shutting down equipment and securing the premises. Maintain a clean, organised, and welcoming reception and office environment. Office Administration Manage attendance registers and key control. Maintain management and PA calendars. Schedule and manage appointments for the company's on-site healthcare practitioner. Coordinate boardroom bookings and meeting schedules. Prepare and distribute meeting agendas, presentations, and meeting minutes. Print attendance registers and office documentation. Prepare valuation letters and open hour letters. Schedule appointments and bookings as required. Manage expired mandates, including email correspondence, deactivation, and archiving. Office Support & Facilities Monitor and replenish stationery and office supplies. Ensure printers are stocked with paper and assist with basic printer troubleshooting. Monitor monthly printer usage across all branches. Maintain office plants and general office upkeep. Coordinate office maintenance requests, including lift service calls. Manage stock control and ordering of office supplies. Issue annual office diaries. New Employee Support Provide Lightstone support and assist with user access where required. Assist with the onboarding of new employees by: Setting up email accounts and Outlook. Configuring laptops and office systems. Setting up printers. Updating telephone directories. Adding email accounts to mobile devices. Adding and removing agents from the telephone system, printer access, and company birthday list. Updating telephone lists, birthday lists, and printer access. Key Competencies Professional and well-presented. Friendly and approachable. Excellent interpersonal skills. Strong administrative abilities. Highly organised and detail-oriented. Problem-solving mindset. Ability to work independently and as part of a team. Reliable, trustworthy, and proactive. Minimum Requirements Grade 12 (Matric). Minimum 1-2 years' experience in a receptionist or office administration role will be advantageous. Previous experience within the property, real estate, or professional services environment will be advantageous. Proficient in Microsoft Office (Outlook, Word, Excel). Fluent in both English and Afrikaans (written and verbal). Excellent verbal and written communication skills. Strong organisational and time management abilities. Professional telephone etiquette and customer service skills. Ability to multitask and work under pressure. High level of accuracy and attention to detail. Valid driver's licence (advantageous).