Reception / Tea Lady / Cleaner

SUMMARY:
We are looking for a professional and presentable Beverage Hostess and cleaner for an established company based in the Jamestown area in Stellenbosch.
This role is responsible for creating a warm, professional front desk experience and ensuring that all office and shared spaces are clean, safe, and well‑maintained. It supports day‑to‑day operations by delivering excellent customer service, upholding hygiene standards, and helping to maintain a positive workplace environment.

POSITION INFO:
Requirements:

• Grade 12 / Martic
• Strong interpersonal and communication skills
• Professional appearance
• Ability to multitask and manage competing priorities
• Ability to work independently and proactively
• Basic computer literacy
• Knowledge of cleaning agents: Understanding how to use cleaning chemicals and equipment safely

• May require standing for extended periods
• Cleaning tasks involve physical activity
• Availability to work from 07h15 – 16h15
• Role may include early morning or late afternoons (will be notified beforehand)
• Uniform dress code

• Greet visitors professionally and courteously
• Ensure visitors, vendors and clients are signed in as per the security protocols
• Answer and direct incoming calls, emails, and queries to relevant staff
• Handle deliveries and courier services with receiving deliveries/ picking up parcels from the company
• Assist with meeting room bookings and prepare rooms as required
• Maintain the reception area to ensure it is clean, organised, and presentable always
• Available when catering delivers the lunch and service providers delivers orders
• Accompany Berco on their weekly plant watering rotations

• Set up refreshments for boardroom events as required
• Prepare and serve beverages (tea, coffee, water, ) to employees, guests, and meeting attendees
• Ensure all beverage stations are fully stocked, clean, and ready for use throughout the day
• Setup kitchen before lunch

• Clean reception, offices, meeting rooms, kitchens, and restrooms
• Maintain cleaning equipment and ensure usage follows safety standards
• Report maintenance issues and follow health and safety regulations
• Refill supplies (toilet paper, soap, hand towels, kitchen items)
• Daily cleaning: vacuuming carpets, mopping/sweeping floors, dusting furniture, wiping down desks, and cleaning glass doors/mirrors
• Restroom & kitchen hygiene: Sanitizing toilets, sinks, mirrors, and countertops
• Cleaning kitchen appliances (microwaves, fridge, coffee machines, etc)
• Washing cutlery and dishes after lunch and keep kitchen clean throughout the day
• Waste disposal: emptying trash and replacing liners in all office areas/shredder