Receptionist

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001837/Trav

Date posted:

Friday, October 17, 2025

Location:

Hout Bay, South Africa

Salary:

8000 Monthly

SUMMARY:
An exclusive 5-star boutique lodge in Hout Bay is seeking a professional and experienced RECEPTIONIST to join their dynamic front-of-house team.

POSITION INFO:
This exclusive 5-star boutique lodge is nestled on the shores of Hout Bay, offering breathtaking ocean and mountain views in a serene, secluded setting. Renowned for its exceptional service and intimate atmosphere, it provides guests with a world-class luxury experience that feels both elegant and deeply personal. The ideal candidate will have a warm, engaging personality and a passion for delivering world-class guest experiences in a refined hospitality environment.

Candidate Responsibilities:

Welcome and assist guests with professionalism and genuine hospitality.
Manage check-ins, check-outs, and all front office procedures efficiently.
Handle reservations, confirmations, and guest correspondence.
Maintain accurate guest records and billing information.
Liaise with all departments to ensure seamless communication and guest satisfaction.
Assist with concierge services, including transfers, special requests, and activity coordination.
Uphold the property’s high standards of presentation, service, and discretion

Candidate Requirements:

Minimum 5 years’ experience in a 5-star hospitality environment.
Strong interpersonal and communication skills.
Proven experience in guest relations and reservations administration.
Familiarity with Benson or similar property management systems is advantageous.
Highly trustworthy, reliable, and attuned to detail.
A team player with a polished and professional approach.

This is a live-out position.

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