Receptionist / Junior Transfer Secretary

SUMMARY:
Front Desk Receptionist / Junior Transfer Secretary 
Based in George, Western Cape 

A well-established conveyancing firm in George is seeking a Front Desk Receptionist / Junior Transfers Secretary to join their team.
This dual-role position is ideal for a professional, detail-oriented individual who thrives in a fast-paced legal environment and enjoys both client-facing and administrative responsibilities.

POSITION INFO:
Key Responsibilities

Reception & Front Office Management:

• Welcome and assist clients in a professional and friendly manner
• Manage incoming calls and operate the switchboard efficiently
• Maintain a neat and client-ready reception area at all times
• Handle incoming and outgoing couriers, Docex, and deliveries
• Manage diaries, bookings, and reception flow

• Manage office supplies, stationery, and refreshment stock
• Oversee pool car bookings and usage records
• Handle post office visits and daily banking tasks
• Maintain accurate records, filing systems, and internal databases
• Manage email inboxes and ensure server capacity is maintained

• Track deliveries and follow up on outstanding items
• Receive and distribute deeds and legal documents
• Ensure all parcels and documents are signed for and distributed timeously

• Efficient handling of incoming calls and message taking
• Escalate client complaints to management when necessary
• Report system faults and ensure smooth daily operations

• Assist with residential and commercial conveyancing matters
• Liaise with clients, estate agents, and third parties
• Provide administrative support to the conveyancing team
• Act as a point of contact for queries and updates

Minimum Requirements

• Minimum 5 years’ experience in a similar role
• Must have experience working within an attorney firm
• Exposure to conveyancing (highly advantageous)
• Proficient in Microsoft Office and related systems