Receptionist / Sales Support Administrator - EE

Recruiter:

Time Personnel

Job Ref:

CPT002710/LH

Date posted:

Thursday, March 30, 2023

Location:

Capetown, South Africa

SUMMARY:
Are you a well presented experienced Receptionist who has excellent communication and administration skills?

Our Client based in Woodstock in Cape Town requires a reliable enthusiastic energetic individual to be the front face of their company building and maintaining client relationships and supporting their sales team.

POSITION INFO:
DUTIES

Welcome visitors to the Company and maintain the Reception Area to ensure that a good initial impression is given.
Ensure Reception area is neat, clean & tidy and the switchboard is manned at all times.
Ensure Internal Sales are notified should a visitor want to view the Showroom.
Ensure visitors are comfortable should they have to wait for their appointment.
Responsible for answering all incoming calls within the first three (3) rings.
Screen all calls, transfer all incoming calls to the correct recipient.
Take accurate messages when the person sought is not available.
Ensure messages reach the person timeously.
Ensure the switchboard is manned at all times.
Comply with any other instructions that may be given by your Manager.
Remain up to date with staff on leave or not in the office in order to assist visitors.
All tasks that need to be performed pertaining to the switchboard and reception.
Resolve customer queries or direct the call to the relevant person to assist
Support and assist the sales consultants in the sales process
Generate quotes
Load specials
Load leads
Complete tenders and related documents
Complete order templates and forward to admin
Follow up on orders and confirm delivery dates – Update forecasts
Liaise with customers if and when necessary
Resolve customer queries or refer enquiry to relevant person
Generate proforma invoices
Do Adhoc administrative duties within reason if and when requested

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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