Receptionist / Sales Support Administrator - EE

SUMMARY:
Are you a well presented experienced Receptionist who has excellent communication and administration skills?

Our Client based in Woodstock in Cape Town requires a reliable enthusiastic energetic individual to be the front face of their company building and maintaining client relationships and supporting their sales team.

POSITION INFO:
DUTIES

• Welcome visitors to the Company and maintain the Reception Area to ensure that a good initial impression is given.
• Ensure Reception area is neat, clean & tidy and the switchboard is manned at all times.
• Ensure Internal Sales are notified should a visitor want to view the Showroom.
• Ensure visitors are comfortable should they have to wait for their appointment.
• Responsible for answering all incoming calls within the first three (3) rings.
• Screen all calls, transfer all incoming calls to the correct recipient.
• Take accurate messages when the person sought is not available.
• Ensure messages reach the person timeously.
• Ensure the switchboard is manned at all times.
• Comply with any other instructions that may be given by your Manager.
• Remain up to date with staff on leave or not in the office in order to assist visitors.
• All tasks that need to be performed pertaining to the switchboard and reception.
• Resolve customer queries or direct the call to the relevant person to assist
• Support and assist the sales consultants in the sales process
• Generate quotes
• Load specials
• Load leads
• Complete tenders and related documents
• Complete order templates and forward to admin
• Follow up on orders and confirm delivery dates – Update forecasts
• Liaise with customers if and when necessary
• Resolve customer queries or refer enquiry to relevant person
• Generate proforma invoices
• Do Adhoc administrative duties within reason if and when requested