Regional Manager: Aftersales/Customer Service

Recruiter:

Staff Solutions Recruitment

Job Ref:

PE004228/CT

Date posted:

Thursday, February 10, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable Monthly

JOB SUMMARY:
A great new opportunity has become available for a Regional Manager: Aftersales/Customer Service with our client in the automotive sector. This position is based in Johannesburg, Gauteng.

JOB DESCRIPTION:

Requirements:

Must be a qualified Diesel Technician (passed both theory and practical)
NQF Level 6 – (360 credits – 8 level framework) or NTC 6
Code EC Driver’s license and PRDP (Public Road Driving Permit)
Minimum of 6 years post trade qualification experience
HQS Diagnostic Technician Qualification will be an advantage
Technical experience on Hino Trucks
Computer Literacy (MS Office)
Dealership Management experience

Duties:

Dealer Development:
Give guidance to dealers in service department to areas of under-performance.
Service Campaigns:
To give guidance and to develop dealers in achieving the set campaign objectives.
Customer Experience Management:
Assist dealers in achieving a high standard in customer experience.

Technical Liaison:
To give feedback to the Technical Liaison Manager on technical problems in the field.

Hino Quality Service:
Assist dealers to achieve the set Hino Quality Service standard.

Vehicle Off Road (VOR):
Assist dealers in repairing of trucks in order to get the truck back on the road.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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