Regional Manager (Operations)

Recruiter:

West Coast Personnel

Job Ref:

CPT000424/MM

Date posted:

Friday, May 30, 2025

Location:

Paarl, South Africa

SUMMARY:
Role Overview
Reporting directly to the Managing Director, the Regional Manager Operations will play a strategic role in driving sales growth, achieving revenue targets, and delivering exceptional customer service across retail branches within the Urban Region.

POSITION INFO:
Key Responsibilities & Performance Indicators

Develop a deep understanding of the retail portfolio and key customer needs
Conduct business data analysis and scenario modeling
Identify and capitalize on new business opportunities with an entrepreneurial mindset
Oversee operations across multiple locations, ensuring performance targets are met
Develop and implement sales strategies; analyze and forecast sales trends
Prepare and manage annual budgets, and maintain strong expenditure controls
Ensure accurate stock management and product availability
Ensure full compliance with internal policies and external regulations
Build and lead high-performing teams across diverse environments
Foster strong, trust-based relationships with internal and external stakeholders
Serve as the primary link between key customers and internal departments
Drive the optimization of ERP systems
Generate and interpret functional management reports
Contribute to marketing initiatives through digital content aligned with the company’s brand

Minimum Requirements & Key Leadership Attributes

Relevant Tertiary Qualification (e.g., Business Administration, Commerce, Accounting)
Minimum of 6 years of managerial experience in retail operations, with at least 3 years at a regional/multi-store level
Proven track record in sales and operational performance
Strong negotiation and communication skills
Proficiency in data analysis, inventory management, and business applications
Ability to deliver continuous incremental value
Strong capability in dealing with complexity
Sound, pragmatic judgment
High self-awareness and emotional intelligence
Results-driven with a strong achievement orientation

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