SUMMARY:
Short Term Insurance - Personal and Commercial lines
POSITION INFO:
Role Purpose:
The purpose of the role is to lead a regional team of experienced insurance professionals to execute on the short-term insurance strategy of the Group and drive sales in line with the company''s strategic objectives through efficiently and effectively delivering all short term products to customers in our defined target market. This will include the achievement of product sales targets through an advice led, face to face tied agency sales force ensuring an excellent, consistent customer experience across all products at the lowest possible acquisition cost. The role involves the development of the sales function to its optimal size to ensure full coverage of the demarcated region by continuously developing and refining the regional strategy, the active and deliberate deployment of the resources, the opening and developing of suitable and quality sources, running of sales campaigns in line with the channels and businesses strategic objectives, overseeing people, budgeting, optimizing systems, and processes.
Requirements:
Qualifications:
- FAIS Regulatory examination RE1 (Key Individual exam)
- FAIS Accreditation (RE/FSB recognized qualification)
- FAIS Regulatory exam RE5 (Reps)
- Class of Business training will be to your advantage.
- 18 CPD (Continuous Professional Development) points
- NQF 7 Level: Bachelor’s Degree / Advanced Diploma relevant to industry
- Leadership or Management studies/qualification advantageous
Experience:
- Financial sector experience (Banking, Insurance, Investments)
- 5 –7 years'''''''''''''''' experience managing managers who manage teams (essential)
- 7 –10 years'''''''''''''''' experience in a Sales environment (essential)
- Business process experience: new business, underwriting, claims.
- Must have experience in both personal and commercial lines.
Knowledge:
- Proficient in insurance industry.
- Familiar with insurance products, processes, and service offerings.
- Demonstrates strong business acumen, decision-making skills, and initiative.
- Possesses knowledge of advice processes.
- Knowledge of distribution models
- Data Interpretation
- Financial Acumen
- Business Acumen
- Computer Literacy
- The ideal candidate aligns personal work values with Momentum values of Innovation, Excellence, Diversity, Accountability, Teamwork, and Integrity, and demonstrates enthusiasm in handling people in a stressful, deadline-oriented environment
Duties & Responsibilities:
Strategic:
- To design, implement, control the regional sale growth plan in line with the channel’s objective and that of the business
- Set and implement operational strategy in collaboration with the Head of BDC/Tied agency sales.
- Monitor and achieve strategic objectives and targets.
- Track key performance areas of Sales functions.
- Develop and execute the best operating practices.
- Increase sales revenue by surpassing targets and quotas, identifying new opportunities, and expanding into new markets.
- Effective use of management information to manage the sales operational areas and to identify opportunities, risks, trends and possible areas of cost savings and efficiency improvements.
- Identify, manage, and cultivate new business opportunities to expand the market and enhance people, processes, and systems.
- Ensure effective risk management and governance of the sales process
Mobiliser/Active People Management:
- Manage the team’s activity and/or productivity
- Create and manage a lead funnel in conjunction with sales managers
- Continuous drive to interview and recruit “bar raising” BDCs/tied agents and Sales Managers.
- Regular feedback and coaching on a one-on-one and group basis
- Able to mobilize and motivate the BDC/Tied agents and sales managers
- Effectively lead the team
- Continuously look at ways to improve sales processes to increase efficiency and effectiveness.
- Performance excellence reviews conducted and recorded
- Ensure recruitment in line with EE focus and resigned staff replaced promptly
- Ensure that training (informal and formal) is encouraged and supported
- Identifying opportunities for staff development proactively identified and recommended coaching opportunities identified and frequently utilized
Driver of High-Performance Culture:
- Develop and execute sustainable business plans
- Set annual, quarterly, and monthly sales goals for each BDC/SM
- Develop and drive growth in sales in alignment with strategic objectives
- Inspire a great team spirit
- Develop active competition and recognition
- Ensure achievement of sales targets
Learning and Development Catalyst:
- Support continuous learning and knowledge distribution programs
- Smoothly integrate new content and product changes into the region
- Master competitor comparison
- Efficiently integrate technology, knowledge, and marketing into the business value chain
- Encourage innovative ideas and feedback from BDC/SM to improve processes and systems
- Take calculated risks to achieve stretch performance goals
- Analyze sales data regularly to identify trends, opportunities, and areas for improvement
- Ensure team members complete all required compliance exams and attestations within specified timeframes.
Connection:
- Drive consistent marketing activities to increase leads into the region
- Drive clear and effective communication
- Drive continuous engagement that cultivates an advice-led environment that focused on best practice service delivery
- Drive sound financial and corporate governance practices
- Encourage innovation, change agility and collaboration within the team
- Build and maintain relationships with clients and stakeholders that promote cross delivery practice
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Competencies:
- Lead change and innovation
- Promote diversity and inclusiveness
- Communicate clear business development targets and performance standards to drive results
- Cultivate a culture of collaboration, accountability, and continuous improvement
- Demonstrate impact and influence
- Develop talent within the organization
- Identify, assess, and mitigate potential threats to business objectives, developing contingency plans as needed
- Prioritize customer-centricity in business decisions
- Flexibility
- Resilience
- Personal Motivation
- Accountability
- Purposeful collaboration
- Growing capability and seizing opportunities
