Rental Administrator

SUMMARY:
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POSITION INFO:

Requirements:
• 3–4 years’ experience in the rental property industry
• Proficiency in MS Office applications, including Word, Excel, and Outlook
• Knowledge of accounting software is advantageous (not essential)
• Understanding of professional phone and email etiquette
• Reside in the Nelson Mandela Metropolitan area
• Valid driver’s license
• Fidelity Fund Certificate – ESSENTIAL

Key Skills and Responsibilities:
• Maintain and update tenant lease files and records
• Follow up with tenants regarding late rental payments
• Update tenant lease and contact spreadsheets accurately
• Ensure lease agreements are correctly completed, signed, and filed
• Prepare new lease agreements for tenants
• Obtain quotes for maintenance work and forward approved quotes to the ordering department for purchase orders
• Assist in scheduling and coordinating maintenance work with tenants
• Follow up with tenants to confirm maintenance jobs were completed satisfactorily
• Perform weekly stock takes with the maintenance team
• Record and manage all maintenance jobs and purchase orders per property
• Conduct ingoing and outgoing property inspections and accurately capture findings
• Approve rental applications of prospective tenants
• Contact tenants regarding outstanding rental payments
• Provide general administrative support to the Manager as required