Reports Specialist Team Lead

Recruiter:

wePlace

Job Ref:

JHB000494/AS

Date posted:

Monday, January 3, 2022

Location:

Johannesburg, South Africa

Salary:

Market

JOB SUMMARY:

A specialist ICT Solution provider is looking for a Reports Specialist Team Lead to join their team.

JOB DESCRIPTION:

Role Purpose:
To lead the reporting team in creating a detailed business analysis, outlining problems, opportunities and solutions. To design and analyse reports across all platforms and data sources for operational teams and clients. Understanding the data in order to develop reporting to identify trends and forecasting to support decision making. To support operational teams in following best practice rules with the use of meaningful data. Additionally, this position will assist with Quality Assurance auditing and produce timely reports on all aspects of service performance, customer satisfaction, and service quality.

Key Accountabilities:

Translate stakeholders requirements into reporting deliverables
Ensure that all data originating from the reporting team is accurate and meaningful to the business.
Gathering raw data from various sources for operations and clients.
Collating such data to facilitate its interpretation.
Checking and cleaning data, taking special care to replace erroneous values with correct figures.
Analysing data, with due consideration for the influence of missing information, confounding variances and extraneous variables.
Reporting on insights obtained, which might be utilized to inform business strategies.
Consulting on areas of uncertainty to promote optimal use of ideas derived from data.
Creating and updating data sets that evolve in alignment with business needs.
Analyse user data needs and determine needs resolved through automated repeatable process.
Deliver ad hoc reports
Participate in evaluating new technologies so as to ensure the advancement of technology architecture and data within organization Business Intelligence needs
Incorporate data analysis into designed ongoing reports

Qualifications and Experience:

Matric
ITIL certified
Strong organizational and analytical skills
5+ years’ relevant IT experience in a service desk or helpdesk environment
5+ years’ experience analysing and managing complex data sets
5+ years’ experience in a leadership role
Working knowledge of ITIL v3 Service Design, Service Strategy, Service Transition, Service Operations and Continual Service Improvement processes
Expert level designing and executing enterprise reports/dashboards using SQL, Excel, PowerPoint Presentations, PowerBI, SAP BI, Remedy etc.
High level functional understanding of Business applications and data structures

Competency Requirements:

Excellent Excel Skills
SQL Skills
SAP BI Knowledge
Excellent PowerBI Knowledge
Data Visualisation
Excellent verbal and written communication.

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

You can visit our website for more vacancies: / Facebook page @wePlace / LinkedIn

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Financial Controller
Location: Centurion
Salary: 550 000 Annually
Seeking a Financial Controller within Centurion for the Retail Industry!
1 day ago

Financial Manager
Location: Pretoria
Salary: 600 000 Annually
We’re Hiring: Financial Manager in Pretoria East!
1 day ago

Senior Financial Controller
Location: Johannesburg
Salary: 700000 Annually
Are you a seasoned finance professional with a passion for accuracy, compliance, and process improvement? A leading global engineering and technology organisation is looking for a Finance specialist to join its high-performing team in Boksburg. In this role, you’ll drive financial control, tax compliance, treasury operations, and reporting accuracy while supporting audits and leading system ...
2 days ago

Digital Marketing Specialist
Location: Pretoria
Salary: R36,000 Monthly
Are you a digital marketing professional ready to lead dynamic, results-driven campaigns across international markets? We’re seeking a Digital Marketing specialist to join a fast-growing team in Pretoria. This role is perfect for a skilled candidate with a passion for performance marketing, digital platforms, and data-driven strategy.
3 days ago

Digital Marketing Specialist
Location: Pretoria North
Salary:
3 days ago

Financial Manager
Location: Johannesburg
Salary: 800 000 Annually
Join a leading Services Industry Powerhouse!
4 days ago

Group Reporting Accountant
Location: Johannesburg
Salary:
Can You Crunch Numbers Across Borders & Balance Sheets Like a Boss? We’re Looking for a Reporting Rock Star! Our client, a multinational logistics and courier powerhouse, is in search of a sharp, detail-driven Reporting Accountant who’s fluent in financial finesse, foreign currencies, and complex consolidations. If you're a CA(SA) with a passion for precision, integrity, ...
5 days ago

Business Analyst (Projects)
Location: Johannesburg
Salary: 360000 Annually
ððGot a Sixth Sense for Spreadsheets and Strategy?ðð Do you track projects like a hawk, gather data like a detective, and still have time to make sense of it all? Then this boutique advisory firm has your next plot twist—and it's all business.
5 days ago

Finance Business Partner
Location: Johannesburg
Salary: 850000
Are you ready to elevate your finance career in a fast-paced, tech-forward environment? We’re looking for a Finance Business Partner who thrives on turning data into strategy and insights into action. If you're commercially astute, analytically sharp, and ready to influence business decisions, then this is your next big move.
7 days ago

Finance Manager
Location: Johannesburg
Salary: 950 000
A dynamic and prominent investment group is seeking a Finance Manager to take full ownership of its financial management function. This role encompasses responsibility for financial reporting, oversight of accounting operations, and ensuring compliance with relevant statutory and regulatory frameworks. The successful candidate will play a key leadership role in guiding the finance team, managing a...
7 days ago

Reports Specialist Team Lead

Similar jobs you might be interested in:

Create a free job alert for Reports Specialist Team Lead in Johannesburg