Reservationist

SUMMARY:
We are looking for a bubbly, confident person with good telephone manners to join our team at Mkuze

POSITION INFO:

Key Qualities:

- Energetic and enthusiastic

- Flexible

- Team player

- Can work under pressure

- Bubbly personality

- Good communication skills

- Good Telephone etiquette

Key Responsibilities:

- Taking and inputting reservations opera

- Collecting and processing payments

- Attending to emails

- Dealing with guests over the phone

- Handling enquiries and complaints

- Converting enquiries

- Upselling on reservations

Qualifications:

- Matric

- Opera Knowledge

- Job related qualification will be advantageous