Residence Manager

Recruiter:

Flair TM

Job Ref:

JHB000252/SB

Date posted:

Thursday, April 23, 2026

Location:

Durban, South Africa

Salary:

480000

SUMMARY:
Residence Manager Jobs Durban | Live-In Role | Student Accommodation | Property Management

A leading student accommodation provider is seeking an experienced Residence Manager to oversee the day-to-day operations and student experience within a residence environment in Durban, KwaZulu-Natal, South Africa.

This is a live-in role, ideal for a professional with experience in student housing, hospitality, or property management who can combine operational oversight with student engagement and wellbeing.

About the Role

As a Residence Manager, you will be responsible for creating a safe, inclusive, and well-managed living environment for students while ensuring smooth operational performance of the residence.

You will play a key role in managing facilities, supporting students, and building a strong sense of community within the residence.

POSITION INFO:
Key Responsibilities:

Operational Management (Student Accommodation Jobs South Africa)

Oversee daily operations including maintenance, cleaning, and security
Ensure compliance with health, safety, and fire regulations
Manage lease agreements, check-ins/outs, and room allocations
Monitor occupancy levels and support vacancy management

Community Engagement & Student Experience

Plan and execute social, cultural, and educational programmes
Create and manage student engagement calendars
Build strong relationships with students and stakeholders
Promote an inclusive and positive residence environment

Student Support & Wellbeing

Act as first point of contact for student concerns and emergencies
Manage incidents, reporting, and follow-ups
Support student wellbeing and refer to appropriate services where needed
Mediate conflicts and enforce residence rules fairly

Communication & Engagement

Manage resident communication channels including WhatsApp groups
Share updates on events, operations, and community matters
Ensure clear and consistent communication with residents

Administration & Reporting

Maintain accurate records of student data, incidents, and maintenance logs
Prepare reports on occupancy, budgets, and operations
Assist with budgeting and cost control

Minimum Requirements

Diploma or Degree in Social Work, Education, Hospitality, Business, or Property Management
Minimum 5+ years’ experience in student accommodation, hospitality, or community-focused environments
Experience in property or facilities management (advantageous)
Strong understanding of student housing operations
First Aid certification and valid driver’s licence (preferred)

Key Skills

Strong interpersonal and communication skills
Conflict resolution and crisis management ability
Emotional intelligence and student support capability
Event planning and community-building skills
Strong organisational and administrative ability
Tech-savvy (Microsoft Office, CRM systems, social platforms)

Location
Durban, KwaZulu-Natal, South Africa

Role Type
Live-in | Full-time | Student Accommodation | Residence Management

Why Apply

Live and work within a dynamic student accommodation environment
Make a meaningful impact on student experience and wellbeing
Join a growing and people-focused organisation
Opportunity to grow within property and student housing management

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