SUMMARY:
Resort Operations Manager
ð Port Shepstone | Head Office Based | Travel Required
A leading name in the leisure and hospitality space is on the hunt for an energetic and experienced Operations Manager to take the reins of their resort-based outlets. This unique and dynamic role oversees various on-site experiences – from wellness spas to adventure activities – as well as third-party vendors. If you're passionate about creating unforgettable guest experiences while driving performance and efficiency, this could be your next big move.
POSITION INFO:
What You’ll Be Driving:
- End-to-end management of guest-facing outlets including spa, adventure, and outsourced leisure experiences
- Enforcing operational standards, policies, and procedures across all locations
- Full oversight of POS systems, controls, and compliance
- Strategic stock and asset management
- Hands-on involvement in recruitment, staff development, scheduling, and performance
- Managing budgets and financial performance of each outlet
- Regular travel to resort locations required – flexibility is key
We’re Looking For Someone Who:- Has a strong background in spa, adventure, or hospitality outlet operations
- Brings experience managing multi-site teams and guest experiences
- Is confident with admin, budgeting, and system controls
- Is proactive, analytical, and able to work independently under pressure
- Has a valid driver’s license and no issue with regular travel
- Is based in or willing to relocate to Port Shepstone (note: no accommodation is offered)
- Has excellent people skills and a strong command of English (spoken & written)
- Is computer-literate (MS Office, Excel essential)
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To apply, email your CV to Please note: If you haven’t heard back within
2 weeks, please consider your application unsuccessful.
NB! This job is now closed. You can apply for other jobs by uploading your CV.
