Restaurant General Manager

SUMMARY:
Experienced Restaurant General Manager with a marketing flair needed!

POSITION INFO:

A well-established 90-seater smart-casual restaurant located in Kloof Street is seeking an experienced and dynamic Restaurant General Manager. The ideal candidate will not only manage day-to-day operations but will also take full ownership of the restaurant as if it were their own business—driving profitability, operational excellence, and team performance.

This role requires a strong leader with a solid understanding of financial management, marketing, staff development, and guest experience.

Key Responsibilities

Operational Leadership

• Oversee daily restaurant operations, ensuring smooth and efficient service.

• Maintain high standards of customer service, quality control, and guest satisfaction.

• Implement and monitor processes to ensure operational consistency and effectiveness.

Financial Management

• Report on profit & loss (P&L) statements with the ability to explain and interpret results.

• Manage expenses and keep costs in line with operational budgets.

• Demonstrate strong knowledge of cost control, stock management, and financial accountability.

• Drive strategies to improve revenue, reduce waste, and increase profitability.

Marketing & Business Growth

• Develop and implement creative marketing ideas to increase foot traffic and sales.

• Identify opportunities to grow the business and enhance brand visibility.

• Work closely with ownership/leadership to transform the restaurant into a more profitable operation.

Team Leadership & Training

• Lead, motivate, and manage the restaurant team.

• Train staff on selling techniques to increase upselling and improve guest engagement.

• Foster a culture of accountability, service excellence, and team development.

Requirements

• Minimum 2 years'' experience in a Restaurant General Manager role (or equivalent senior management position).

• Proven track record in managing smart-casual or similar restaurant environments.

• Strong understanding of:

  • Profit & Loss management

  • Expense control

  • Cost management

  • Stock and financial controls

• Ability to implement marketing ideas and drive business growth.

• Excellent communication, leadership, and people management skills.

• Ability to coach and develop a team to sell, upsell, and perform at high standards.

• Strong business acumen and a results-driven mindset.

If you would like to apply, please send your updated CV and relevant documents to

**Kindly note that only successful candidates will be contacted**