Restaurant Manager

SUMMARY:
A high-end hospitality establishment is seeking an experienced and professional Restaurant Manager to oversee the operations of its fine-dining restaurant, in-room dining service and pool terrace. The successful candidate will work closely with the Food & Beverage Manager and Head Chef to deliver exceptional guest experiences while ensuring operational efficiency and profitability.

POSITION INFO:
Key Responsibilities Oversee daily operations across all dining areas, ensuring exceptional service and guest satisfaction. Address guest enquiries, requests and complaints promptly and professionally. Collaborate with the Sommelier on wine and beverage selections, recommendations and updated in-room wine lists. Manage recruitment, staff performance, rosters and overtime. Oversee stock purchasing, inventory control and budget management. Monitor operational costs and ensure profitability. Ensure compliance with food safety, hygiene and sanitation standards. Maintain high service standards when dealing with distinguished clientele. Requirements Must be a South African citizen and currently reside in the Cape Town Winelands area. Matric \/ Grade 12 qualification; a tertiary qualification in Hospitality or Food Services Management is advantageous. 2-3 years of Restaurant Manager experience within a five-star or luxury establishment. Strong knowledge of fine dining, food and wine; wine certification or equivalent experience is advantageous. Experience in Gourmet Guide- or Eat Out-aligned fine dining establishments will be beneficial. Fluent in English, with excellent written and verbal communication skills. Strong leadership, interpersonal, planning and organisational abilities. Confidently engages with distinguished guests, maintaining the highest standards of professionalism and presentation. Highly attentive to detail, ethical, reliable and adaptable. Able to perform under pressure and work flexible hospitality hours, including evenings, weekends and public holidays. Work shifts, weekends and public holidays Reliable transport