Restaurant Supervisor

Recruiter:

IntelliStaff

Job Ref:

JHB003567/RD

Date posted:

Tuesday, September 23, 2025

Location:

Franschhoek, South Africa

Salary:

MR Monthly

SUMMARY:
Our Client is looking for a Restaurant Supervisor to join their team

POSITION INFO:
Area/Location: Franschhoek, Cape Town

A renowned luxury hospitality group offering exceptional guest experiences is seeking a Restaurant Supervisor to oversee daily restaurant operations and uphold the highest standards of service. This position supports the Restaurant Manager in all departmental functions and requires strong leadership, excellent communication, and a meticulous eye for detail.

Main Responsibilities:

Ensure precise execution of opening and closing procedures and completion of daily shift duties
Manage table allocations efficiently to maximize guest satisfaction and maintain balance between service stations
Ensure guest orders are taken in line with Standard Operating Procedures, promote menu items, and accommodate special requests when possible
Coordinate with the Restaurant Manager and Group Operations Manager to ensure menus and wine lists are current
Lead pre- and post-service briefings to align team objectives
Support staff induction, training, and development according to set standards
Assist with departmental projects, goals, and administrative duties
Participate in required meetings and training sessions
Oversee shift scheduling to ensure sufficient staffing
Assist with monthly stock counts and maintain accurate inventory records
Report and act promptly on any potential or real hazards
Be fully knowledgeable about departmental fire and emergency procedures
Enforce hotel regulations and legal compliance to ensure the safety of guests and staff

Experience and Skills:

Matric Certificate required
Wine certificate advantageous
Prior supervisory experience in a fine dining, hotel restaurant, or hospitality setting
Strong understanding of food and beverage service standards
Proficient in restaurant POS systems
Preference given to candidates based in Franschhoek and surrounding areas

Inherent Requirements:

Proven leadership and management capabilities
Effective training and coaching skills
High attention to detail
Strong problem-solving abilities
Excellent time management
Ability to remain composed under pressure

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