Retail Assistant

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000707/DB

Date posted:

Monday, September 29, 2025

Location:

Stellenbosch, South Africa

Salary:

Monthly

SUMMARY:
Clothing Boutique at a luxury Wine Estate close to Stellenbosch is looking for an experienced Retail Assistant.

The suitable candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

POSITION INFO:
Duties:

Maintain control of stocks in area of responsibility.
Greeting customers who enter the shop.
Assisting shoppers to find the goods and products they are looking for.
Styling the clients according to their body type.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Reporting discrepancies and problems to the manager.
Balancing cash register with receipts.
Dealing with customer refunds.
Keeping the store tidy and neat.
Responsible for dealing with customer’s complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Receiving and storing the delivery of large amounts of stock.

Requirements:

Grade 12.
Preferably 1 - 2 years’ previous retail assistant experience.
Basic administration skills.
Proficiency in English.
Customer service focus.
Excellent interpersonal and communication skills.
Ability to pay attention to detail.
Comfortable in dealing with very distinguished clientele.
Enthusiastic personality.
Reliable and adaptable.
Ability to work under pressure.

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