Retail Assistant

SUMMARY:
Ultra Luxurious Hotel set in the Cape Winelands is looking for a RETAIL ASSISTANT

POSITION INFO:
The candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

Candidate requirements;

• Must have Grade 12
• Preferably 1 - 2 years’ previous retail assistant experience
• Basic administration skills
• Proficiency in English
• Customer service focus
• Excellent interpersonal and communication skills
• Ability to pay attention to detail
• Comfortable in dealing with very distinguished clientele
• Enthusiastic personality
• Reliable and adaptable
• Ability to work under pressure

• Maintain control of stocks in area of responsibility
• Greeting customers who enter the shop
• Assisting shoppers to find the goods and products theyare looking for
• Styling the clients according to their body type, etc.
• Being responsible for processing cash and card payments
• Stocking shelves with merchandise
• Reporting discrepancies and problems to the manager
• Balancing cash register with receipts
• Dealing with customer refunds
• Keeping the store tidy and neat
• Responsible for dealing with customer’s complaints
• Working within established guidelines, particularly with brands
• Attaching price tags to merchandise on the shop floor;
• Receiving and storing the delivery of large amounts of stock.