Retail Assistant

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001794/Dom.K

Date posted:

Monday, September 29, 2025

Location:

Stellenbosch, South Africa

SUMMARY:
Ultra Luxurious Hotel set in the Cape Winelands is looking for a RETAIL ASSISTANT

POSITION INFO:
The candidate will be responsible for providing high-class customer service and increasing the company’s growth and revenue through sales maximisation.

Candidate requirements;

Must have Grade 12
Preferably 1 - 2 years’ previous retail assistant experience
Basic administration skills
Proficiency in English
Customer service focus
Excellent interpersonal and communication skills
Ability to pay attention to detail
Comfortable in dealing with very distinguished clientele
Enthusiastic personality
Reliable and adaptable
Ability to work under pressure

Responsibilities;

Maintain control of stocks in area of responsibility
Greeting customers who enter the shop
Assisting shoppers to find the goods and products theyare looking for
Styling the clients according to their body type, etc.
Being responsible for processing cash and card payments
Stocking shelves with merchandise
Reporting discrepancies and problems to the manager
Balancing cash register with receipts
Dealing with customer refunds
Keeping the store tidy and neat
Responsible for dealing with customer’s complaints
Working within established guidelines, particularly with brands
Attaching price tags to merchandise on the shop floor;
Receiving and storing the delivery of large amounts of stock.

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