Retail Operations Manager

Recruiter:

Staff Solutions Recruitment

Job Ref:

PE006207/KS

Date posted:

Thursday, April 24, 2025

Location:

Portelizabeth, South Africa

Salary:

Monthly

SUMMARY:
Our client is looking for a dynamic and experienced Retail Operations Manager to drive growth across their retail stores and distribution centers. This role involves delivering hands-on business consulting services, ensuring operational excellence, and supporting store owners in achieving increased market share and profitability.

POSITION INFO:
KEY RESPONSIBILITIES:

Build and maintain strong relationships with regional retailers, store staff, and internal corporate teams
Ensure retail stores meet corporate identity guidelines and adhere to minimum format standards
Promote high operational standards and excellence across all store locations
Support retailers with strategies to grow their businesses and improve profitability
Analyze business performance and offer practical, data-driven recommendations
Interpret financial reports to inform growth plans and guide store owners
Develop tailored business growth plans for individual stores
Conduct regular store visits and audits, with structured reporting to relevant stakeholders
Provide insights on evolving retail trends and competitor activity within the hardware and building materials sector
Foster collaboration and alignment between retailers and the corporate team

REQUIREMENTS:

Tertiary qualification, ideally in Business or Financial Management
At least 5 years of experience in a senior retail or home improvement management role
Strong business acumen with the ability to engage and influence entrepreneurs within a structured business environment
Solid understanding of the building materials and hardware retail space, and the challenges of small to medium-sized businesses
Strong analytical skills with the ability to assess financial performance and guide profitability initiatives
Proficiency in Microsoft Office, with advanced Excel and intermediate PowerPoint skills
Self-starter with leadership ability, attention to detail, and a results-driven mindset
Sound knowledge of hardware and building materials products
Valid driver’s license, South African passport, and a willingness to travel extensively

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