Retail Shopping Centre Manager – Pilanesberg

SUMMARY:

Job Purpose

The Centre Manager is responsible for the effective management and administration of the shopping centre. This includes optimizing trading opportunities, lease management, financial performance, and income generation, while maintaining strong tenant relationships. The role also involves oversight of staff, contractors, building maintenance, tenant installations, and compliance with statutory requirements.

Key Responsibilities

1. Property & Centre Management

• Oversee daily operations, building management, and facilities maintenance.
• Manage repairs, revamps, tenant installations, inspections, and general building administration.
• Ensure compliance with statutory requirements, including the Occupational Health and Safety Act.
• Implement and maintain service level agreements (SLAs) with vendors and contractors.

2. Leasing & Tenant Management

• Develop and execute vacancy and marketing plans, including tenant mix strategies.
• Negotiate lease agreements and renewals within mandate and approval frameworks.
• Ensure tenant installations are completed to specification and within agreed timelines.
• Retain and attract tenants to secure a sustainable income stream.
• Build and maintain mutually beneficial relationships with tenants, ensuring high levels of satisfaction.

3. Financial & Budgetary Control

• Provide inputs into income and expense budgets.
• Monitor actual income against budget, follow up on outstanding rentals, and implement corrective measures.
• Oversee expense control and ensure financial performance targets are achieved.
• Collaborate with Finance on preparation of management packs and reporting.

4. People & Stakeholder Management
 

• Lead, train, and develop centre staff.
• Drive a performance-driven culture aligned with company values.
• Communicate effectively with tenants, service providers, brokers, and stakeholders.
• Act as brand ambassador for the centre and ensure a professional image is maintained.

POSITION INFO:

Minimum Requirements

• Matric (Grade 12).
• Valid Fidelity Fund Certificate in line with PPRA legislation (non-negotiable).
• 3–5 years’ experience in retail shopping centre/property management.
• Proven track record in operations management, leasing, and tenant relations.

Additional Skills & Competencies

• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with business systems such as SAP and MDA.
• Strong understanding of lease conditions, budgeting, and reporting.
• Contract and SLA management skills.
• Knowledge of statutory requirements and compliance.
• Strong communication skills (verbal and written).
• Numerical and analytical ability.
• Awareness of quality standards and property market trends.

Should you not receive a response within 10 working days, please consider your application unsuccessful.

 

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