Retail Store Supervisor

SUMMARY:
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POSITION INFO:

Our client is looking for an enthusiastic Retail Store Supervisor that is going to be part of one of the leading Foodservice Distributors in South Africa.

Responsibilities:

• Receive payments from customers on the POS system.
• Greeting and assisting customers in a friendly and welcoming manner.
• Identify customer issues/complaints and take necessary steps to correct them.
• Assist in training new staff as and when needed.
• Clean and stock the shop shelves as needed according to procedures.
• Maintain back stock area according to department standards.
• Assist colleagues as and when needed.
• Perform other duties as assigned to meet business needs.
• Cleaning of Chef shop is completely the responsibility of all staff.
• Knows and adheres to Quality Standards for customer service as outlined by the Manager.
• Assist in any other department as and when needed.
• Understands and adheres to organization and department.

Requirements:

• Matric
• A tertiary qualification in Sales will be advantageous.
• Computer literate with advanced Microsoft Excel skills and Great Plains.
• Valid driver’s licence.
• Minimum of 2 years retail store management experience will be advantageous.
• Prior experience in pricing and margin management over a range of products.
• Experience in point-of-sale systems.
• Prior experience in stock control, merchandising and stock.