Retail cashier / technical services & telephone support

SUMMARY:
Our client based in Stellenbosch is looking for a reliable, professional and detail-oriented Retail Cashier & Technical Services Assistant to join their busy paint and hardware store.

Overview: 
This role combines:

• Front counter cashier duties
• Telephone answering and customer service
• Technical support assistance (quotes, product queries, order processing)

POSITION INFO:
REQUIREMENTS

• Matric
• Previous cashier or retail experience (essential)
• Strong numerical accuracy
• Computer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)
• Professional telephone manner
• Ability to handle pressure and multiple tasks
• Experience in paint, hardware or building materials (advantage)
• Honest, disciplined and dependable
• Fully bilingual in Afrikaans and Experience
• Drivers licence preferable

• Cashier & Point of Sale
  
  • Process customer transactions accurately (cash, card, account sales)
  • Ensure all accounts are in good standing before supply
  • Balance till daily
  • Issue invoices and receipts correctly
  • Maintain neat and professional front counter
• Telephone & Customer Service
  • Answer incoming calls professionally
  • Take and relay clear messages
  • Assist with basic product queries
  • Direct calls efficiently to correct department
  • Follow up on customer queries when required
• Technical & Sales Support
  • Assist with quotations
  • Support colour mixer and sales staff
  • Capture orders correctly on system
  • Ensure correct pricing and discounts applied