Risk Administrator (Temp)

SUMMARY:

JOB PURPOSE

RTT invites suitably qualified candidates to apply for the Risk Administrator position based in Johannesburg. 
Administrate risk related documentation and investigate risk related queries. In this role, you will ensure that all risk related documentation is properly administrated; recorded and filed in the...

POSITION INFO:

JOB PURPOSE

RTT invites suitably qualified candidates to apply for the Risk Administrator position based in Johannesburg. 
Administrate risk related documentation and investigate risk related queries. In this role, you will ensure that all risk related documentation is properly administrated; recorded and filed in the correct manner as per Risk department process flow. You will also be involved in investigating risk related queries and provide feedback to relevant role-players. Identifying all risk related queries and pro-actively inform implement security measures to successfully curb preventable losses.

OBJECTIVES

Key Performance Areas: (not totally inclusive)

• Investigation of all loss related queries.
• Registering of all claims on Risk Connect
• Managing of branch collections nationally – Customer collections from RTT nationwide
• National billing nationally – including billbacks and obtaining authorisation – Billing from

                intercompany

• Reconciliation of data.
• General Office management – stationary, looking after printers etc
• Time management of risk employees
• Pilferage investigation compilation of report.
• Weekly Risk report compilation.
• Compiling of wrongly delivered report.
• Initializing claims on incidents.
• Short surplus trend reports compilation.
• Robberies trending statistics capturing.
• Administrating technician WhatsApp group; extracting data compilation of report.
• Compiling provision reports.

• Document preparation for weekly management meetings.

•  Monthly Risk costing

Core Competencies

• Strong analytical skills
• Focuses on impact and result for the client and responds positively to feedback
• Support teams effectively and shows conflict resolution skills
• Consistently approaches work with energy and a positive, constructive attitude
• Builds strong relationships with clients and external factors
• Remains calm, in control and good humoured even under pressure
• Demonstrates openness to change and ability to manage complexities
• Ability to advocate and provide policy advice
• Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
• Ability to develop collaborative and harmonious relationship with external partners and clients at  the senior level
•  Excellent communication and negotiation skills to persuade and influence others
• Ability to multi-task and prioritize work schedules

JOB - RELATED WORK EXPERIENCE AND SKILLS

Minimum:

• System knowledge:
  • Lumesse
  • Oracle
  • Synerion

• RiskConnect
• Finance Knowledge and understanding
• SLE
• Excel
• V-lookup
• Own transport 

PERSONALITY AND ATTRIBUTES

Minimum:

• Excellent communication, interpersonal and listening skills
• Analytical skills
• Critical thinking
• Diplomacy
• Service orientation

• Lots of initiative with a good work ethic
• A positive attitude
• The ability to think on your feet