SUMMARY:
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POSITION INFO:
Purpose of Role:
To provide and implement advice in respect of insurance needs and solutions to clients in conjunction with the company’s Partner.
Job Responsibilities:
- Analyse and identify Life and Short-Term Insurance (STI) opportunities within the client bases of their panel of financial planning partner’s practice.
- Prepare comprehensive advice documents (proposals, comparisons, and quotation) for presentation to clients.
- Provide the specialist advice in respect of Life Insurance (Death, Disability and Critical Cover) needs. This will include specialist areas such as Estate Planning (in conjunction with the company’s Fiduciary partners) and Business Assurance.
- Implement the agreed solution for clients and manage underwriting and other onboarding requirements.
- Review clients cover according to internal business procedures, or if client circumstances change.
- Acquire short term insurance leads from the company’s financial planning partners.
- On receipt of the client’s consent, refer these clients to the STI tele-advisor, book an appointment for the client with the tele-advisor, and forward any existing short term insurance schedules to the STI tele-advisor for capture prior to the appointment.
- Communicate and receive confirmation from the STI tele-advisor that the appointment has taken place and the outcome of the appointment.
- Maintain and develop client relationships.
- Support and contribute to initiatives to communicate to, educate and engage clients in order to better meet their needs.
- Monitor and report on the success and implementation of client and partner focused initiatives.
- Adhere to the culture and principles of TCF – treating customers fairly.
- Comply with Group and Industry regulatory requirements.
Competencies:
- Minimum 5 years’ experience as a Broker Consultant / Life Insurance Agent, etc.
- Ability to function at a strategic level whilst fulfilling operational responsibilities.
- Meet the FAIS honesty, integrity and good standing requirements.
- Meet the FAIS minimum experience requirements in respect of long-term insurance products.
- Must not have been declared insolvent or provisionally insolvent.
- Excellent communication skills, verbal and written.
- Excellent negotiation and persuasion skills.
- Client oriented, with strong interpersonal skills and able to take the initiative (self-starter).
Qualifications:
- Appropriate tertiary qualification (bachelor’s degree in commerce, finance, investments preferable)
- Must have a qualification recognised by the FSCA for FAIS purposes.
- Preference will be given to candidates with a CFP.
Experience:
- Must have been fully authorized (candidate must not be under supervision) as a representative for the following FSCA sub-categories and experience must not have lapsed: -
1.3 Long-Term Insurance sub-category B1
1.20 Long-Term Insurance sub-category B2
1.21 Long-Term Insurance sub-category B2-A
1.22 Long-Term Insurance sub-category B1-A
1.4 Long-Term Insurance sub-category C
- Must be able to provide evidence of class of business and product specific training.
- Must be able to provide evidence of continuous professional development (CPD hours).
- Fully computer literate, xPlan experience advantageous.
Other:
- Must have a valid driver’s license and own vehicle.
- Must be willing and able to travel for client meetings.
