Rregional Sales Manager

SUMMARY:
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POSITION INFO:

About Our Client

Our client is a dynamic company focused on empowering entrepreneurs in South Africa’s digital economy by solving payment challenges. Their mission is to provide fast, low-cost payment solutions that serve as the financial lifeline for businesses and individuals. Joining our client means becoming part of a collaborative, purpose-driven team dedicated to innovation and impact, where you’ll tackle stimulating challenges and support entrepreneurial success.

Job Overview

We are seeking a results-oriented Regional Sales Manager to deliver regional sales targets, manage field operations, and lead a high-performing team. This role is pivotal in executing our client’s national sales strategy at a regional level, driving revenue growth, enhancing customer satisfaction, and fostering team development. You will collaborate closely with the Channel Lead: Field Sales, providing market insights and ensuring strategic alignment.

Key Responsibilities:

Sales Execution & Growth

• Implement the national sales strategy to achieve regional revenue and customer satisfaction goals.
• Drive new business acquisition, customer retention, and market expansion through strong relationships with wholesalers, distributors, and stakeholders.
• Monitor lead follow-up, conversion rates, and customer concerns via weekly in-trade visits.

Strategy & Planning

• Partner with the Channel Lead: Field Sales to develop and execute regional sales plans, forecasts, and campaigns.
• Provide real-time field insights to refine strategy, product positioning, and processes.

Data & Reporting

• Analyse sales performance dashboards and KPIs to inform coaching, planning, and decision-making.
• Deliver structured reports on team performance, customer feedback, and market trends, identifying risks and opportunities.

Cross-Functional Collaboration

• Work with Product, Marketing, Operations, and Finance teams to ensure alignment and support.
• Support compliance, data protection, and customer experience initiatives through consistent follow-up and issue resolution.

People Leadership

• Lead, coach, and mentor a regional sales team, setting clear expectations and fostering growth through regular performance reviews.
• Oversee recruitment, onboarding, training, and operational needs (e.g., leave, expenses) in partnership with People Ops.
• Create an empowering environment with accountability, autonomy, and clear career progression pathways.

Required Skills & Qualifications:

Education & Experience:

• Bachelor’s degree in Business Administration, Sales, or a related field (preferred).
• 3–5 years in sales leadership, managing team leads or first-line managers, with a proven track record of meeting sales targets.
• Strong experience in field operations, regional strategy execution, and customer engagement.

Industry Knowledge:

• Deep understanding of South Africa’s payments industry, including regulatory frameworks, pricing dynamics, and competitors.

Technical & Analytical Skills:

• Proficiency in sales systems (e.g., CRM, Booqa, BI tools) and interpreting sales data and KPIs.
• Ability to drive team accountability using dashboards and metrics.

Leadership & Collaboration:

• Excellent coaching, mentoring, and people management skills, with strong operational planning and prioritisation.
• Confident communicator, able to align cross-functionally and represent regional needs to leadership.

Growth Mindset:

• Committed to continuous learning, embracing feedback, and adapting to challenges.
• Stays current with industry trends and strategic thinking.

Working Conditions

• Full-time role requiring regular travel, with a reliable vehicle and valid driver’s licence essential.
• Flexible work-from-home environment, provided you have uninterrupted connectivity and a professional home office setup.
• May involve occasional extended hours to meet sales targets or project deadlines.