SALES MANAGER – SANDTON, JOHANNESBURG

SUMMARY:
SALES MANAGER – SANDTON, JOHANNESBURG

POSITION INFO:

KEY RESPONSIBILITIES:

Leadership and Team Management:

• Lead, motivate, and inspire a team of rental agents to achieve leasing targets.
• Provide guidance and support to team members, fostering a collaborative and results-driven environment.
• Conduct regular training sessions to enhance the skills and knowledge of the rental team.
• Monitor and evaluate the performance of rental agents, implementing corrective actions when necessary.
• Make sure teams maintain relationships with existing tenants to keep them satisfied and promote renewals and referrals.
• Conduct regular ghost shopper tests.
• Conduct unknown caller tests.

Recruitment:

• Identify staffing needs and participate in the recruitment process to build a high-calibre rental team.
• Conduct thorough onboarding for new team members, ensuring a smooth integration into the company culture and processes.
• Make informed decisions regarding hiring and termination based on performance assessments.

Strategic Planning and Execution:

• Develop and implement effective leasing strategies to maximise occupancy rates.
• Collaborate with other departments to align leasing efforts with overall company objectives.
• Stay informed about market trends and competitor activities to make data-driven decisions.
• Remain familiar with competing buildings and what they offer and recommend changes needed to our pricing and specials as well as what products to supply for future developments.

Performance Metrics and Reporting:

• Establish and monitor key performance indicators (KPIs) for the rental team.
• Generate regular reports on leasing performance and provide actionable insights for improvement.

QUALIFICATIONS AND EXPERIENCE:

• Proven experience in sales or promotions and management (minimum of 2 years), with a track record of meeting or exceeding targets.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of the real estate market and leasing trends is not a must but a plus.
• Self-motivated, energetic, and results oriented.
• Competent with MS Office and other sales/CRM software.
• No degree required; relevant experience and skills are paramount.
• Previous experience in hiring and managing a sales or promotions team is preferred.

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