SUMMARY:
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POSITION INFO:
We are currently recruiting for an SAP ARM/TM Functional Consultant to configure and test SAP Advanced Returns Management and SAP Transportation Management functions and module solutions, as well as troubleshooting and resolution of technical problems.
REQUIRED EXPERIENCE:
- 4+ years SAP ARM/TM design and configuration experience
- 2+ years Agile experience (e g sprint planning, stand-up)
- Knowledge of Retail SAP architecture, implementation and operations
- Expert functional knowledge of SAP ARM/TM and integration with other SAP modules
- Knowledge of Retail Merchandising Processes
- Knowledge of SAP Master Data module
- Knowledge of development concepts, guidelines and SAP architecture
- Knowledge and application of relevant IT best practices
- Knowledge of IT Service Management principles and frameworks (ITIL 3)
- Knowledge of Project & program management including methods and tools
- Proficiency in SAP ABAP debugging
- Working with business process/activity owners in understanding business requirement and solution design
- Documenting functional and technical specifications
- Experience in preparation of business cases, business process
- Driving change
- Stakeholder management
- Financial acumen
- MS Office proficiency with advanced Excel
- Google suite proficiency
CERTIFICATIONS/QUALIFICATIONS:
- SAP ARM/TM Certification
- IT related degree (advantageous)
- Certified in TOGAF, Agile Methodologies (advantageous)
- Certified in COBIT, Prince II (advantageous)
- Certified in ITIL 3 (required)
SOFT SKILLS:
- Ability to work collaboratively in a team environment
- Analytical
- Customer orientation
- Energy and drive
- Excellence orientation
- Excellent communication and interpersonal skills
- Excellent English language written and oral communication skills
- Financial acumen
- Influencing others
- Innovative
- Personal resilience
- Strong problem-solving skills and attention to detail with the ability to understand complex business processes and design appropriate solutions
- Team player
- Willingness to learn and adapt to new technologies and processes
SCOPE OF WORK:
- Writing functional and test specifications, as well as training and testing material
- Provide user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes
- Design and implement solutions based on business requirements which originate as change request and/or projects Assist portfolio manager with business case development
- Implementing, configuring, and customizing SAP ARM/TM solutions based on business requirements
- Leading workshops with business to gather business requirements and translate them into functional specifications
- Designing and documenting ARM/TM processes
- Integrating SAP ARM/TM with other SAP systems
- Providing expertise in ARM/TM master data setup, including warehouse structure, storage types, storage bins, warehouse tasks, and resource management
- Conducting system testing, performance tuning, and troubleshooting during ARM/TM implementation and post-go-live support
- Providing ongoing support and guidance
- Participating in project planning, estimation, and scoping activities
- Make recommendations to optimize SAP ARM and TM processes, policies and procedures
- Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents
- Stay updated with the latest SAP ARM/TM features and industry trends
