SAP BASIS Operations Consultant 1581

SUMMARY:
We are recruiting for a SAP Basis Operations Consultant!! 12 Month Renewable Contract

POSITION INFO:

Minimum Years of Experience:

• Degree in Information Systems or equivalent experience
• TIL certification (advantageous)
• Minimum of 8 years IT working experience
• ITIL process knowledge and work experience (Required)
• Minimum 6 years’ experience in an operations environment

Minimum Qualification:

• Relevant IT / Business Degree

Role Tasks:

• Action and resolve IM (Incident Management) tickets
• Action and resolve CIM (Critical Incident Management) tickets as required
• Raise and lead tasks PM (Problem Management) tickets as identified
• Action and coordinate CM (Change Management) tasks and tickets as required
• Assist user departments in drafting system requirement documentation based on business processes
• Assist user departments in drafting system requirement documentation based on business processes
• perform daily system handover and start-up tasks to ensure operational readiness of systems
• ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
• propose and review system design and evaluate alternatives
• Develop systems solutions in line with quality and delivery requirements

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