SAP Consultant - SAP Technical Operations Specialist (1320)

POSITION INFO:
The Role:

We are looking for an SAP Consultant - SAP Technical Operations Specialist for a 12-month fixed term contract Position with our client based in Centurion/Pretoria.

 

Willing and able to travel for up to 2 weeks at a time (Internationally) with a Valid Driverâ??s License.

 

Minimum educational level:

• Degree in IT or relevant experience
• ITIL Foundation V3 certification is advantageous

 

We require the following work experience:

• 1 to 3 Yearsâ?? SAP Basis experience
• 1 to 3 Yearsâ?? SAP knowledge â?? practical system knowledge
• Proven knowledge/experience with the following technologies: Unix, Oracle, SAP
• ABAP and JAVA based systems on NetWeaver release
• Proven experience with SAP system health checks, dump/trace analysis and
• monitoring tools
• Basis understanding of CHaRM tool in Solution Manager
• Strong analytical and problem-solving abilities
• Understanding and application of standard ITPM framework or solid experience
• or knowledge of any other industry standard framework advantageous
• Strong organising skills and attention to detail are a pre-requisite
• Strong communication skills, verbal and written
• ITIL process knowledge and work experience advantageous
• Agile/Scrum methodologies
• Mainframe experience will be advantageous
• Policies and Procedures
• Systems/Applications

 

Duties and Responsibilities:

• The primary tasks for the Technical Operations Specialist include the proactive monitoring and maintenance of the entire SAP Landscape with key focus being analysing and planning of SAP maintenance tasks and system changeâ??s together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance for the supported landscapes
• Ensure projects/ maintenance are ontime, within budget and managed according to BWM standard processes (ITPM)
• Provide 2nd level support during incidents by analysing system logs and overall system resources to identify problematic areas
• Ensure SAP Best practice methodology is utilized during the entire SAP life cycle
• Co-ordinate activities and provide the interface mechanism between Technical (Basis) and Functional operations in order for SAP to function both optimally and efficiently thereby ensuring the constant alignment and improvement of the SAP system
• Responsible for ensuring availability and performance of the SAP infrastructure and associated databases
• Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly and ensuring that they have a high level of resilience and performance
• Ensure that all periodic maintenance is carried out to ensure the optimal performance of all SAP related systems and databases in accordance with the company standards
• Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management
• Proactively monitor the SAP systems to ensure secure services with minimum downtime

 

Trouble shooting and maintenance

• Responsible for troubleshooting and problem solving of SAP PRD, INT and DEV environments
• Responsible for improvement and maintenance of the environments including patch management and upgrades
• Responsible for implementation and release of database changes according to agreed timescales, costs and change control
• Ensuring that all transports between DEV and INT and DEV and PRD environments are fully documented and take place within the approved change control processes
• Responsible for troubleshooting and problem solving of Mainframe applications and jobs

 

Main Functions

• SAP Technical Administration
• Incident and Request Management
• Change Request Management
• SAP Technical System Monitoring
• Project and Start-up Management
• SAP Transport Management
• Mainframe Application Administration and Support

 

Example of types of Projects:

Coordination of:

• Enhancement Packs\Upgrades
• NAS / SAN Migrations
• Hardware Replacements
• Maintenance projects (Index Compression, Table Re-orgs, Kernel Updates)

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