SD & EUC Graduate Intern

Recruiter:

Data Centrix

Job Ref:

JHB006904/VDK

Date posted:

Monday, September 1, 2025

Location:

Pretoria, South Africa

SUMMARY:
We are partnering with a leading organisation to source top-tier Graduate Interns for their Service Desk (SD) and End-User Computing (EUC) teams. This is an on-site, full-time opportunity in Pretoria, ideal for recent graduates who are ready to gain real-world experience across core IT service areas — including Networks, Desktop Support, Server Support, and Service Desk operations.

You’ll be immersed in a structured, fast-paced IT environment where you’ll get hands-on exposure to key technical support functions.

Beyond technical skills, we want individuals who bring enthusiasm, curiosity, a strong work ethic, and a desire to grow. This is more than just an internship — it’s a stepping stone to a successful IT career.

POSITION INFO:
Requirements

Matric (Grade 12)
National Diploma or Degree in an Infrastructure -related field (e.g. Systems Development, Computer Systems Engineering, Networks, Communication Systems etc.)
Microsoft Office proficiency
Strong written and verbal communication skills
Solid interpersonal skills and the ability to engage with stakeholders at all levels
Willing and able to work on-site in Pretoria
Additional certifications will give you a competitive edge eg. Cisco Networking Academy Certifications (CCNA etc.); Microsoft Certifications (Microsoft 365, Azure Fundamentals etc.); CompTIA Certifications (A+, N+, Security + etc.); ITIL Foundation Certifications

Responsibilities

Deliver exceptional service and ensure end-user satisfaction for all assigned incidents
Respond to and resolve support tickets effectively and efficiently
Communicate professionally with both users and stakeholders
Understand and support the range of applications and systems in the environment
Collaborate within your team to support a high-performance service culture

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