SERVICE CONSULTANT / CALL CENTRE / INTERNAL SALES

SUMMARY:
Urgently seeking an experience Customer Service / Call Centre person for medium sized company in the Linbro Park - Sandton area.

POSITION INFO:

Provide excellent customer service to clients both telephonically and face to face as well as via email and WhatsApp. Ensure email and telephonic enquiries for spares/parts are completed timeously.

Liaise with clients /suppliers both telephonically and face to face.

Quotes/invoices on parts requested by clients both telephonically and via email as well as walk ins. Payments on quotes before delivery. Provides customers with excellent customer service always going the extra mile. Ensuring their service needs are addressed on all levels.

QUALIFICATIONS, SKILLS&KNOWLEDGE

• 3+ years of experience in a customer service/call centre/warehouse admin/spare parts role in a fast paced environment.
• Computer literate and able to navigate around different platforms.
• Evolution – 6 months’ experience.
• Ability to communicate at all levels.
• Patience.
• Highly detail focused.
• Customer service focused
• Trustworthy.
• Team player.
• Ability to multitask and work under pressure.
• Flexible.