SUMMARY: SME - EUC - Cloud Services L4
POSITION INFO:
Our Client a leading Tech firm is seeking a SME - EUC - Cloud Services L4 to join their team. They offer stability, growth, and a great working environment.
Description
This role is a central point for evaluating, optimising and standardisation of managed Cloud services. It focuses on the enablement of the operational teams to effectively deliver on required service levels and the optimisation of the services on a proactive basis. Resolution of major incidents that are escalated from the operational teams and logging of vendor calls when required. Perform due diligences to ensure services are scoped correctly, risks are highlighted to the business and successfully transitioned to the operational teams. Our clients are becoming highly skilled, this role will close the knowledge gap between our RMS teams and client teams. Cloud solutions require constant management with architectural updates and changes, security and cost management to name a few, this role will be accountable to set the standards that will be disseminated to the RMS squads.
Key Responsibilities
Requirements
Qualifications
Certifications (Minimum)
Additional Certifications (Advantageous)
Experience Required
Practical Skills Required
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